As the explosion of health insurance sales online continues buyers need to be aware. Almost everyday I speak with a potential client that has received quotes online and thinks they are buying a certain type of plan. What they are actually buying is a plan that has limited benefits. This could be an honest mistake from the agent or it could be something far more serious.
There has been a flood of new insurance agents to the industry that specializes in online sales. These agents do not or will not meet face to face with their clients. They just “churn and burn” personal policies. These types of outfits offer no customer service and have a lack of knowledge in product.
They might quote you plan for $140 a month and you think you are buying a plan that is valued at $300 a month. With online application many people are not looking at the plan they are applying for and over the phone they are being told they are buying another plan. So the plan that you think is such a great deal turns out to be a nightmare. Plans that have $3,000 max prescription drug benefit per year or only pays $25,000 a year on inpatient services.
These types of plans can be devastating should you end up need more than the benefit pays.
Its very important to choose an agent that has knowledge in the industry and is willing to meet with you. You want to buy a policy from an agent that is successful because they value what they sell and they value their reputation.